Analyst, Client Experience & Optimization

Judi Health

Standort: Charlotte, North Carolina, United States, United States

**Analyst, Client Experience & Optimization at Judi Health in Charlotte, North Carolina, United States, United States** **What you'll do** - Support intake review, issue validation, routing, and tracking of client-impacting issues - Coordinate and execute cross-functional workstreams and project plans - Create and maintain process documentation, SOPs, and workflow maps - Analyze intake volume and workflow trends to identify bottlenecks **What they're looking for** - Strong analytical and project coordination skills - Proficiency in spreadsheets, workflow tools, and structured data - Ability to identify operational gaps and improvement opportunities - Experience with process documentation and automation **Details** - Location: Charlotte, NC (Hybrid 3 days a week) - Type: Not specified - Salary: null

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