Citizen Developer
University Health Network
Standort: Toronto, Canada
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.  UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.www.uhn.ca  Union: Non-Union  Number of vacancies: 1   New or Replacement Position: New  Site: Princess Margaret Cancer Centre  Department: Patient Experience  Reports to: Manager, Interpretation and Translation Services  Work Model: Hybrid  Salary Range: $34.57 to $51.85 (Commensurate with experience and consistent with UHN compensation policy)  Hours: 5-8 hours per week  Status: Casual  Closing Date: TBD    Position Summary  The Power Platform Citizen Developer uses Microsoft Power Platform tools to design, build, and maintain low-code/no-code solutions that improve business processes and productivity in the Interpretation and Translation Services Portfolio. Working closely with business informants, this role turns business needs into secure, scalable apps, automations, and reports—without traditional software development. This role will be focused on supporting the UHN Interpretation and Translation Services team in the development of a new Power Automate solution to enable real time scheduling of interpreters. Citizen Developers follow organizational governance, security, and data standards while enabling innovation at the departmental level.    Duties  Design and build Power Apps (Canvas and/or Model-driven) to solve a defined business problem  Develop new Power Automate flows to automate manual or repetitive processes  Gather requirements from business users and translate them into functional solutions  Collaborate with Interpretation and Translation Services and project management teams, peers, subject matter experts and UHN Digital  Develop and implement the new solution, including testing, user acceptance, and production deployment  Governance and compliance  Continuous improvement  Completing a build guide and all solution documentation (e.g. downtime procedures, knowledge articles, admin manuals, onboarding guides etc.)  Minimum completion of a 2-year community college program in Information Systems, Computer Science, Engineering or related field, or recognized equivalent  Minimum of 3 years of relevant experience  Experience with Dataverse, Power BI, or AI Builder  Experience across Power Apps, Power Automate, Microsoft Teams integration, and Power BI reporting  Familiarity with Power Platform governance models and environment strategies  Understanding of basic security and compliance concepts  Microsoft Power Platform certifications (e.g., PL-100, PL-200)  Experience working in an enterprise or regulated environment  Proficient in utilizing Microsoft Power Apps through hands-on experience  Skilled in designing workflows with Power Automate  Solid understanding of data concepts, including tables, relationships, and permission structures  Capable of integrating with Microsoft 365 services, such as SharePoint, Teams, Outlook, and OneDrive  Demonstrates advanced troubleshooting abilities across Power Apps and Power Automate platforms  Adept at diagnosing and resolving issues related to data, permissions, connectors, and logic  Utilizes logs, run history, and systematic testing to identify root causes of problems  Strong problem-solving and analytical thinking  Ability to translate business needs into technical solutions  Good communication skills (technical and non-technical audiences)  Attention to detail and commitment to quality  In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.  Competitive offer packages   Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)  Close access to Transit and UHN shuttle service  A flexible work environment   Opportunities for development and promotions within a large organization  Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)  Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.   All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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