Case Resolution Engineer
Elation Health
Standort: Canada - Remote, Canada (Remote)
**Customer Experience Engineer at Elation Health (Remote, Canada)** **What you'll do** - Synthesize and share customer insights from support cases - Use judgment to solve complex customer escalations - Build and own AI quality within Elation's stack - Configure AI, build automations, and ensure quality outputs **What they're looking for** - Strong problem-solving skills and empathy for customers - Ability to trace issues back to product code and implement fixes - Experience with AI workflows, scripting, and SQL queries - Curiosity to identify patterns that influence product roadmaps **Details** - Location: Canada - Remote - Type: Not specified - Salary: null
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