Director of Physical & Digital Infrastructure

La Rabida Children's Hospital

Standort: Chicago, United States

La Rabida Children’s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay. Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions. The hospital’s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease. Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for youth in care, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County SUMMARY: The Director of Physical and Digital Infrastructure provides strategic leadership and operational  oversight for the hospital's Information Technology, Plant Operations, and Security department. Reporting to the Chief Operating & Information Officer, this position directly supervises the Manager of Information Technology, Manager of Plant Operations, and Manager of Security.The Director develops and implements enterprise strategies for technology, cybersecurity, facilities, physical security, environmental safety, and emergency preparedness. This role ensures reliable operations, regulatory compliance, business continuity, and a safe, secure environment that supports high-quality patient care and the hospital's strategic objectives. ESSENTIAL FUNCTIONS: Information Technology Leadership • Develop and execute the hospital's information technology strategy. • Oversee all IT operations, including networks, servers, telecommunications, cloud services, and end-user  support. • Ensure high availability and performance of critical clinical and business systems, including Electronic  Health Records (EHR). • Lead technology planning, budgeting, procurement, and vendor management. • Manage IT projects, system upgrades, and technology implementations. • Establish and maintain IT governance, policies, and standards. • Provide leadership for disaster recovery and business continuity planning. • Direct the hospital's cybersecurity and information security programs. • Develop policies and controls to protect patient information and organizational data. • Ensure compliance with HIPAA, HITECH, Joint Commission standards, and applicable regulatory  requirements. • Conduct risk assessments, vulnerability management, and incident response activities. • Monitor security threats and coordinate response efforts. • Lead security awareness and training initiatives for staff. • Oversee cybersecurity technologies, including firewalls, endpoint protection, identity management, and  security monitoring solutions. Plant Operations  • Ensures compliance with safety, infection control, hazardous materials, and emergency management  requirements, including fire and disaster preparedness drills. • Trains and monitors staff to ensure compliance with safety, regulatory, and departmental standards. • Maintains all buildings, grounds, utilities, and facility systems to ensure safe and efficient operations. • Develops, manages, and monitors preventive maintenance programs for facility and medical equipment. • Performs inspections, assessments, and annual Environment of Care/Life Safety evaluations; identifies  and addresses improvement needs. • Oversees medical equipment maintenance, minor repairs, vendor service coordination, and compliance  requirements. • Plans and manages capital projects, renovations, equipment purchases, repairs, and construction budgets. • Procures supplies and services, oversees contractors, and reviews vendor invoices for accuracy. • Develops and maintains policies, procedures, and strategic plans to ensure regulatory and accreditation  compliance. • Serves on Safety, Emergency Management, Infection Control, Water Management, and other assigned  committees. • Promotes effective communication and collaboration across departments. Security  • Oversees physical security policies, procedures, systems, and surveillance operations. • Leads Environment of Care, Life Safety, and Security Management programs to ensure compliance with  regulatory and accreditation standards. • Collaborates with leadership to develop, implement, and maintain emergency preparedness and disaster  response plans. • Ensures organizational readiness for emergencies, including natural disasters, utility failures,  cybersecurity incidents, and mass casualty events. • Coordinates with local emergency management agencies, law enforcement, and regulatory authorities. • Reviews, investigates, and documents security incidents; coordinates appropriate follow-up with  department leaders and Human Resources. • Evaluates, maintains, and upgrades security systems and technology as needed. • Maintains the Hospital's Security Management Program in compliance with Joint Commission standards. Leadership & Financial Management • Develop departmental goals, KPIs, and performance metrics. • Prepare and manage operating and capital budgets. • Hire, coach, and evaluate IT, plant operations, and security personnel. • Foster a culture of accountability, customer service, continuous improvement, and safety. • Present strategic recommendations and operational updates to executive leadership. • Negotiate and manage contracts with vendors and service providers. ADDITIONAL FUNCTIONS: Performs other duties as assigned. Education: • Bachelor's degree in Information Technology,  Information Systems, or a related field  required. • Master's degree preferred. Related Work Experience: • 7-10 years of progressive leadership  experience in healthcare IT, facilities  management, security, or hospital  operations. • Minimum 5 years of management  experience overseeing multiple  departments. • Experience in a hospital or healthcare  environment strongly preferred. • Demonstrated experience managing  regulatory compliance and accreditation  requirements. Licensure/Certification: • CISSP (Certified Information Systems  Security Professional) preferred • CHCIO (Certified Healthcare CIO) preferred • PMP (Project Management Professional) preferred • CHFM (Certified Healthcare Facilities  Manager) preferred • CHSP (Certified Healthcare Safety  Professional) preferred • ITIL Foundation or higher preferred Specialist Knowledge & Skills: • Strong knowledge of healthcare  technology systems and cybersecurity. • Knowledge of hospital facility operations,  engineering systems, and life safety  requirements. • Understanding of HIPAA, Joint  Commission, CMS, OSHA, NFPA, and  other healthcare regulations. • Strategic planning and organizational  leadership skills. • Budgeting and financial management  expertise. • Excellent communication and

Director of Physical & Digital Infrastructure

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