IT Engineer II

**What you'll do** - Provide hands-on end user support - Troubleshoot and escalate IT events - Manage endpoint and platform configurations - Collaborate with technical and business stakeholders **What they're looking for** - 4 years of IT experience, 2 years in support roles - Strong troubleshooting skills in Windows and Mac - Knowledge of ITSM ticketing and directory management - Scripting experience **Details** - Location: Somerville, MA

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