Japan Customer Support Representative
Natera
Standort: Japan, United States
**Japan Customer Support Representative at Natera in Japan** **What you'll do** - Provide timely and accurate information to Japanese customers via phone, email, and other channels - Resolve customer inquiries and troubleshoot issues in a timely manner - Coordinate with logistics teams to resolve shipping and delivery issues - Provide training and educational support to internal teams and customers **What they're looking for** - Fluency in Japanese and English proficiency for email correspondence - Undergraduate degree and/or 3 years minimum of related experience - Previous customer service experience, ideally in healthcare or biotech - Ability to work independently, multi-task, and use critical thinking skills **Details** - Location: Japan - Type: Not specified - Salary: null
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