Member Support Specialist
Virta Health
Standort: Remote, United States (Remote)
Anstellungsart: full time
**Member Support Specialist** at Virta Health (Remote) **What you'll do** - Answer member emails following Virta policies and standards - Available for live chat during business hours to answer questions - Make phone calls to members to help solve problems and troubleshoot issues - Properly escalate member concerns to appropriate teams **What they're looking for** - 1-3 years of experience in a direct customer facing role - Ability to navigate multiple member interactions and internal systems - Experience with technology, digital tools, and systems (preferably Zendesk) - Strong communication skills with ability to listen effectively **Details** - Location: Remote - Type: FullTime - Salary: Not specified
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