Product Support Analyst
Benchling
Standort: Boston, MA, United States (Remote)
Anstellungsart: full time
**Product Support Analyst at Benchling in Boston, MA** **What you'll do** - Be the first line contact for inbound product questions - Troubleshoot issues for global customer base - Coordinate with internal teams on customer requests - Update knowledge articles and provide occasional customer trainings **What they're looking for** - Ability to quickly develop deep understanding of products and customers - Strong problem-solving and communication skills - Passion for Life Sciences and R&D processes - Experience with multi-channel support platforms **Details** - Location: Boston, MA, United States (Remote) - Type: Full-time - Salary: null
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