Senior Workforce Management Analyst
Cohere Health
Standort: United States, India
**Senior Workforce Management Analyst** **What you'll do** - Be the subject matter expert for the Workforce Management platform - Provide administrative support and maximize forecasting accuracy - Lead weekly forecast meetings with operations leadership - Analyze operational data to identify performance issues **What they're looking for** - 3-5 years of experience with Workforce Management Systems - Strong understanding of contact center metrics - Experience measuring productivity and performance metrics - BA/BS degree in Business Administration, Computer Science, or Mathematics **Details** - Location: United States, United States - Type: Not specified - Salary: null
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