VP, Communications

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: TIME 100 Most Influential Companies (2023, 2026) Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) Fast Company Most Innovative Companies (2020, 2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About The Role: We're looking for a Vice President of Communications to make Maven one of the most recognized, trusted, and culturally relevant brands in women's and family health. Maven has spent more than a decade changing how women and families access healthcare. Today, we serve millions of members through employers, health plans, and directly as consumers—and we're entering a new chapter where the opportunity for Maven's brand is as significant as the opportunity for our business. We're looking for a communications leader who knows how to help build a consumer brand, not just manage a corporate reputation. Reporting to the Chief of Staff in the Office of the CEO, you'll own Maven's communications strategy across consumer and corporate PR, social media, executive communications, employer brand, and internal communications. You'll shape how Maven shows up everywhere from the New York Times and Today Show to Instagram and TikTok, LinkedIn, industry conversations, and our own company meetings. You'll be responsible for turning Maven's products, members, providers, research, data, and point of view into stories people want to talk about. You'll create cultural moments, build relationships with the journalists and creators shaping conversations about women's health, and establish Maven and its leaders as defining voices on the issues transforming healthcare. This is both a strategic and hands-on role. We're looking for someone with exceptional taste, instincts, judgment, and writing ability who can see the story before everyone else does—and knows how to make it matter. What You’ll Do: Maven's global communications strategy across consumer PR, corporate communications, social media, executive communications, employer brand, and internal communications A consumer PR strategy that makes Maven part of the cultural conversation around women's health, fertility, pregnancy, parenting, menopause, weight and metabolic health, and the changing expectations consumers have of healthcare Proactive earned media across consumer, lifestyle, health, business, technology, and culture—building deep relationships with the journalists, editors, producers, creators, and influencers who shape those conversations Communications for major Maven product launches, research, partnerships, campaigns, company milestones, and cultural moments, turning announcements into stories that break through Creative, communications-led campaigns that use Maven's data, member stories, clinical expertise, research, and cultural insights to create conversation and build brand awareness A clinical storytelling strategy that turns Maven's clinical research, outcomes, proprietary data, and provider expertise into compelling stories that build trust and differentiate Maven—partnering closely with our clinical and research teams to translate evidence into narratives that resonate with consumers, employers, health plans, and the broader healthcare community A pipeline of powerful client and member stories that bring Maven's impact to life—from the individual member whose care changed because of Maven to the employer or health plan seeing measurable improvements in outcomes and cost—building the systems, relationships, and creative formats to tell those stories consistently across earned media, social, executive communications, events, and Maven's own channels Maven's organic social strategy across platforms, building a distinctive voice and point of view rather than simply distributing company news Executive communications and thought leadership for the CEO and executive team, including speeches, media, social media, major events, opinion pieces, and moments that establish Maven's leaders as important voices in healthcare, technology, and business Maven's corporate narrative and reputation, ensuring we tell a clear, differentiated story about what we're building, why it matters, and why Maven is uniquely positioned to lead the next era of women's and family healthcare Maven's employer brand, partnering with People to tell the story of what it means to build a career at Maven and attract exceptional talent Internal communications across Maven, including company-wide meetings, major announcements, leadership communications, and the narratives that help employees understand where we're going, why, and what matters most Issues and crisis communications, bringing excellent judgment and calm leadership to high-stakes moments A high-performing communications organization that moves quickly, has exceptional standards, and measures its success by impact—not activity What You’ll Bring: You've spent 10+ years building brands and shaping narratives through communications, with leadership experience at a high-growth consumer, technology, healthcare, or driven communications for a political campaign. You understand what makes a story travel, what journalists and consumers care about, and how brands earn attention rather than simply buying it. You have deep relationships across consumer, lifestyle, health, business, and technology media and a track record of generating sustained, high-impact earned coverage—not just around announcements, but through ideas, trends, data, people, and cultural moments. You understand how modern communications works beyond traditional media. You have strong instincts around social, creators, influencers, podcasts, events, and emerging channels, and know how earned and owned media reinforce each other. You're an exceptional storyteller and writer. You can turn a complicated healthcare product, clinical study, business strategy, or cultural shift into a simple narrative people remember. You've built executives into distinctive public voices. You're comfortable challenging and advising a CEO, know when an executive should enter a conversation and when they shouldn't, and can capture someone else's voice rather than imposing your own. You know how to create moments, not just respond to them—from original research and consumer data to unexpected partnerships, campaigns, events, and stories that get people talking. You understand how to protect a brand as well as build one, with experience navigating sensitive issues, crises, and complex stakeholder environments with excellent judgment. You've led internal communication

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