Associate Manager, CG&A and MPCT

Associate Manager, CG&A and MPCT at Oscar Health in Atlanta **What you'll do** - Mentor team members using structured frameworks to build future organizational leaders - Manage daily team operations, performance measurement, and cross-functional communications - Manage grievance and appeals workflows, serving as primary escalation point for complex cases - Identify operational trends and apply Lean methodologies to lead process improvements **What they're looking for** - 3+ years of experience leading and developing a team in a production environment or contact center - 2+ years experience working with teams in multiple locations and disciplines - 2+ years experience in a collaborative environment with diverse people - 2+ years experience implementing operational excellence **Details** - Location: Atlanta, Georgia, United States (Remote) - Type: Not specified - Salary: $64,832 - $89,144 per year

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