Call Center Representative

**Call Center Representative at New York Psychotherapy and Counseling Center in The Bronx, United States** **What you'll do** - Answer inbound calls with professional customer service - Follow up on calls and document messages as needed - Assist with appointment scheduling and confirmation calls - Triage calls and identify emergency situations for escalation **What they're looking for** - Bilingual in English and Spanish - 1-2 years of call center experience (healthcare preferred) - High School Diploma or equivalent - Ability to maintain confidentiality and comply with HIPAA regulations **Details** - Location: The Bronx, United States - Type: Full-time - Salary: null