Client Services Manager, IDD Services

Client Services Manager for Habilitation Services at BAYADA Home Health Care in Monroeville, PA. **What you'll do** - Deliver exceptional customer service and ensure high-quality client care - Coordinate client services and manage emergent staffing and scheduling needs - Manage and grow an assigned caseload through proactive relationship-building - Monitor operational and financial performance metrics to support office success **What they're looking for** - Bachelor's degree required - Experience with the Intellectual and Developmental Disabilities (I/DD) population strongly preferred - Prior healthcare, medical office, or human services experience preferred - Proficiency with computer systems and electronic medical records (EMR) **Details** - Location: Monroeville, PA, United States - Type: Not specified - Salary: Not specified