Customer Experience Manager
Sesame
Location: San Francisco
Customer Experience Manager at Sesame in San Francisco **What you'll do** - Build and lead the customer support function. - Design systems and processes for scalable support. - Develop support documentation and workflows. - Partner with teams to surface customer insights. **What they're looking for** - 5+ years of customer support experience. - Strong focus on customer empathy and service excellence. - Ability to manage and mentor a support team. **Details** - Location: San Francisco - Type: FullTime