Customer Service and Admissions Specialist (Admissions Concierge)
Otterbein SeniorLife
Location: Loveland, OH, United States
Customer Service and Admissions Specialist (Admissions Concierge) ensuring an outstanding experience for elders and families at Otterbein SeniorLife in Loveland, OH. **What you'll do** - Provide extraordinary customer service to elders and families during their stay - Facilitate smooth admissions and communicate needs or barriers to internal departments - Provide tours and information to prospective elders and families - Ensure room readiness, manage welcome packages, and collect initial payments **What they're looking for** - High School diploma/GED required; Associates or Bachelors Degree preferred - 1-3 years of customer service experience preferred, ideally in Long Term Care - Critical thinking skills and ability to prioritize/multi-task - Strong relationship-building skills **Details** - Location: Loveland, OH, United States