Customer Success Manager
Capsule
Location: remote
Customer Success Manager at Capsule (remote) **What you'll do** - Onboard and retain mid-market and enterprise accounts - Cultivate consultative relationships with customers - Identify expansion opportunities within accounts - Conduct strategic planning sessions with stakeholders **What they're looking for** - Strong relationship-building skills - Experience in customer success or account management - Ability to drive upsell and expansion conversations - Familiarity with video creation tools is a plus **Details** - Location: remote - Type: FullTime