Customer Success Manager, Small Group
Elation Health
Location: US- Remote, United States
Customer Success Manager, Small Group at Elation Health in US- Remote. **What you'll do** - Execute scaled engagement and adoption campaigns for small group accounts using digital tools. - Monitor customer health dashboards and leverage AI insights to manage risk and growth. - Manage the renewal process and identify upsell and cross-sell opportunities. - Serve as the primary point of contact for customer inquiries. **What they're looking for** - 2+ years of experience in CS or customer-facing growth roles in healthcare SaaS or RCM. - Strong communication skills and customer empathy. - Proficiency with CRM tools and campaign platforms. - Willingness to learn AI platforms for lifecycle engagement. **Details** - Location: US- Remote - Type: Remote - Salary: $80000 - $105000 / year