IT Analyst

**IT Analyst** at Komodo Health in San Francisco or New York **What you'll do** - Serve as primary escalation point for complex technical issues - Lead employee onboarding and offboarding lifecycle - Develop and maintain IT documentation and processes - Provide advanced troubleshooting across Mac and PC environments - Design and deliver IT training programs **What they're looking for** - Experience with end user/help desk support and endpoint management - Knowledge of core platforms including Okta, Google Workspace, Atlassian - Strong troubleshooting and root cause analysis skills - Ability to work onsite in SF or NYC office 4-5 days per week **Details** - Location: San Francisco, California; New York, New York - Type: Not specified - Salary: null