IT Support Technician I

**Adaptive Biotechnologies** is seeking an IT Support Technician I in Seattle. **What you'll do** - Provide front-line technical support to employees for hardware and software issues - Troubleshoot and resolve common technical problems with workstations and devices - Manage tickets through fulfillment or escalation while maintaining documentation - Assist with workstation deployments, user onboarding, and inventory management **What they're looking for** - High school diploma or equivalent with 1+ year of related experience - Strong customer service mindset and basic understanding of computer hardware - Knowledge of Windows and Mac workstations, Microsoft 365 - Ability to follow processes and maintain accurate documentation **Details** - Location: Seattle - Type: Not specified - Salary: null