Member & Provider Care Specialist
Oscar Health
Location: Arizona, United States, United States
Member & Provider Care Specialist at Oscar Health in Arizona, United States **What you'll do** - Handle inbound and outbound communications with members or providers. - Manage queue work and assigned caseload efficiently. - Identify and resolve issues within determined SLAs. - Collaborate with colleagues to improve member and provider experience. **What they're looking for** - 1+ years in customer support or related field. - Experience in a fast-paced environment. - 6+ months of member and customer service experience. - 1+ year of escalations experience in a customer service environment. **Details** - Location: Arizona, United States - Type: Not specified