Member Support Specialist - Bilingual, Spanish (8am - 5pm EST shift)

**Member Support Specialist (Remote, 8am - 5pm EST shift) at Brightline (Remote - National)** **What you'll do** - Conduct first phone calls with new members to assess fit for services - Schedule appointments and ensure member paperwork is completed - Support Providers with administrative tasks and answer questions - Conduct eligibility checks, file claims, and collect member payments **What they're looking for** - Passion for redefining behavioral health for children and families - Background in providing excellent customer service - Comfort with technology including email, EHR, and scheduling tools - Excellent communication and organizational skills **Details** - Location: Remote (National) - Type: FullTime - Salary: Not specified