Product Support Analyst

**What you'll do** - Provide first-line support for product inquiries. - Troubleshoot issues for global customers. - Update knowledge articles and conduct customer training. **What they're looking for** - Strong understanding of Benchling products and R&D processes. - Excellent communication skills for customer interactions. - Ability to collaborate with internal teams. **Details** - Location: San Francisco, CA, United States, Remote - Type: Full-Time