Program Lead, Workforce Management
Oscar Health
Location: Tempe, Arizona, United States, United States
**Program Lead, Workforce Management at Oscar Health (Tempe, Arizona - Hybrid)** **What you'll do** - Help identify risks and resolve issues through investigation - Coordinate projects and processes to ensure key milestones are met - Partner with leadership to strategize and implement improvements - Gather and analyze data to find trends and insights **What they're looking for** - 1+ years professional experience in Workforce Management - Extensive experience managing NICE IEX or InContact systems - 1+ years using data and metrics to drive improvements - 1+ years in process improvement and workflow design - Proficiency in Excel or Sheets **Details** - Location: Tempe, Arizona (Hybrid - 3 days in-office) - Type: Not specified - Salary: null