Project & Business Process Analyst - Digital Project Management Office

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. www.uhn.ca   Union: Non-Union  Number of vacancies: 1   New or Replacement Position: Replacement  Site: Princess Margaret Cancer Centre  Department: Digital PMO   Reports to: Senior Project Manager, Clinical Applications  Salary Range: $74,114 to $111,170 annually (Commensurate with experience and consistent with UHN compensation policy)  Hours: 37.5 hours per week  Status: Temporary Full-Time, 12 Months  Closing Date: August 28, 2026    Position Summary  The Digital Project Management Office (PMO) plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.  An exciting opportunity is available to showcase your talents as a Project & Business Process Analyst supporting the Clinical Applications portfolio. This position will deliver solutions that are data-driven, bring value to our stakeholders, and achieve UHN’s business objectives. We are seeking an organized, results-driven, innovative individual who can support various types of digital projects that support clinicians, researchers, educators, patients, and business areas. These initiatives include process redesign, software implementation, data analytics, and solution selection/design and implementation.  Duties  Analyze business needs and opportunities, contributing to development of solution scope   Apply rigorous project management techniques to assist in the preparation and management of project plans, schedules, budgets, risk management plans, and status reports   Support stakeholder communication and engagement; change management and training   Conduct workflow review, data analysis, business and technical requirements gathering, and process redesign   Coordinate system design, application/system build and testing activities   Develop adequate level of knowledge of the subject matter and digital systems being implemented to effectively move projects forward   Support problem analysis, data analysis, and issue resolution, maintaining required documentation   Support meeting administration and facilitation including scheduling project meetings, and taking and distributing meeting minutes   Lead simple to moderately complex tasks, and sometimes small projects   Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required   Minimum 2 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required   Sound knowledge of project management standards (project planning, implementation, evaluation, risk assessment, benefits realization) preferred   Experience leading project workstreams or small projects independently preferred   Experience developing/coordinating the development of business requirements   Experience in conducting workflow mapping and analysis   Experience in data analysis to support reporting and assessments   Experience in supporting delivery of management-level presentations, training and/or end user support   Experience coordinating or performing application testing preferred (required)  Experience in applying change management methodologies and tools an asset   Experience with hardware and/or software vendor relations an asset Project Management Professional (PMP) or Change Management certification an asset   Familiarity with healthcare information systems, interfaces, HL7, ITIL, data centre, network infrastructure, and/or enterprise architecture an asset   Experience with Epic system an asset, including use, build and/or vendor certified  Proficient use of office productivity, project management, & scrum software (e.g. M365 tools, MS Planner/Project, MS Visio, Kanban, ServiceNow)  Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. Competitive offer packages Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/) Close access to Transit and UHN shuttle service A flexible work environment Opportunities for development and promotions within a large organization Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.