Senior Clinical Quality & Patient Relations Manager
Midi Health
Location: Remote
**Senior Clinical Quality & Patient Relations Manager at Midi Health (Remote)** **What you'll do** - Support patient complaint escalations, investigations, and resolution (50% of time) - Own and evolve Midi's clinical audit program using AI-powered chart review tools - Build frameworks for quality benchmarks, clinician coaching, and feedback loops - Integrate clinical findings with patient experience to build complete case pictures **What they're looking for** - Experienced Nurse Practitioner with strong clinical judgment and investigative instincts - Systems-level perspective on quality measurement and improvement - Ability to determine what gets measured and how findings are interpreted - Experience with HRT prescribing, clinical indications, and risk-benefit discussions **Details** - Location: Remote - Type: Not specified - Salary: null