Senior Customer Operations Analyst (x/f/m)

**Senior Customer Operations Analyst (x/f/m)** Doctolib में आप ग्राहक संचालन के लिए एक विश्लेषणात्मक संपर्क बिंदु होंगे। **Vos missions** - Forecast & Business Planning: Work with Finance to build staffing and performance forecasts - Performance Monitoring: Develop forecasting models and track KPIs daily, weekly, and monthly - Analytics & Insights: Perform deep analysis of Customer Care metrics to identify trends and improvements - Create and maintain performance dashboards for operational teams and leadership **Profil recherché** - Strong analytical skills with experience in data analysis and modeling - Experience in business planning and forecasting - Ability to work with Product Marketing, Data, Finance, and leadership teams - Proficiency in creating dashboards and presenting insights to senior management **Détails** - Lieu: Paris, Paris, France - Type: Non spécifié - Salaire: null