Senior Director, Escalated Provider Issue Resolution
Oscar Health
Location: New York, New York, United States, United States
**Senior Director, Escalated Provider Issue Resolution at Oscar Health in New York, NY, United States (Hybrid)** **What you'll do** - Lead and develop a multi-disciplinary provider issue resolution organization - Build a scalable operating model for escalated provider issues - Oversee resolution of high-impact provider issues - Partner with leaders across departments to improve handoffs and reduce escalations **What they're looking for** - Experience leading teams focused on complex issue resolution - Skills in building scalable operating models - Ability to analyze trends and prioritize fixes based on impact - Experience with root-cause remediation and closed-loop tracking **Details** - Location: New York, NY, United States (Hybrid) - Type: Not specified - Salary: null