Senior Director of Information Risk & Governance

Modern Health Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all. We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The role: Modern Health is scaling into enterprise and regulated clients — health plans, financial services, and global employers — whose trust depends on demonstrable information technology risk governance. Much of Modern Health's information technology risk and governance framework already exists — policies, vendor intake, access reviews, a trust center, an answer library, a risk register, incident response, and incident tooling. What this role adds is the senior ownership and oversight to establish and run our cross-functional governance programs: connecting those assets into coherent, evidenced, enterprise-credible programs, and representing our posture to strategic clients, auditors, and assessors. The Senior Director, Information Risk & Governance is the company’s second-line-of-defense leader for information technology risk: an independent risk, governance, and assurance function reporting to the General Counsel, deliberately separated from the teams that build, operate, and execute security and IT programs. The role partners closely with the Head of Security Engineering, who continues to run operational security execution, certification readiness, audit evidence production, and day-to-day customer security response workflows. This role provides program governance, risk decision support, escalation, remediation-plan calibration, executive reporting, and client-facing support. What you'll do: Information technology risk governance. Own the information-security risk register, a leadership-approved risk appetite and tolerance model, and the exception/risk-acceptance register. Drive cross-functionally ratified decision rights (RACI) for risk acceptance, questionnaires, incidents, vendor exceptions, and contractual security commitments. Deliver the monthly executive information-risk report and periodic board reporting, and own the information-risk and AI-risk workstream of the enterprise Risk Committee (chaired by the Compliance & Privacy Officer). Risk-balanced business prioritization. Coordinate and facilitate the balance between risk and business imperative, in partnership with business functions: prioritize security reviews, resourcing, and remediation by business need and revenue impact; frame risk decisions as tradeoffs with recommendations; and embed security engagement points early in enterprise deals, product launches, and AI initiatives so risk work accelerates the business rather than gates it. AI governance program operations. Run the cross-functional AI governance program built with the Compliance & Privacy Officer, who retains AI policy content and legal counsel: committee operations, intake (GAT) at enterprise scale, approved/restricted-use administration, AI vendor eligibility and BAA/DPA-chain requirements, coding-agent governance, product AI review gates, AI incident management, and customer-facing AI governance evidence. Incident management program. Own incident management as an enterprise program: unified severity thresholds, playbooks by incident type (security, privacy, provider/clinical, vendor), tabletop exercises, escalation paths and leadership notification standards, and post-incident corrective action tracking. Commands cross-functional non-technical incidents. Security engineering serves as technical incident commander for cyber incidents; the Compliance & Privacy Officer retains investigations program, privacy breach determinations and regulator/individual notification decisions. Data governance (security side). Drive management of the data retention and deletion program, the data classification program, and data hosting/residency positions — and lead the data segregation program (PHI data map → designated record set (DSR) into the EMR → segregation of non-DRS PHI) as a critical-path priority that gates AI capability and shrinks the certification boundary. Partner with Security Engineering, IT, and Data on implementation and with the privacy team on privacy positions. Stand up the data governance decision forum. Certification & assurance programs. Provide second-line governance, program assistance, and risk escalation support for Modern Health’s certification and assurance programs, including HITRUST, SOC 2, ISO 27001 readiness, and third-party HIPAA risk assessments. The Head of Security Engineering owns day-to-day program execution, control operation, evidence production, auditor walkthrough support, and remediation execution. This role partners with the Head of Security Engineering on certification strategy, scope, prioritization, risk decisions, findings, remediation plans, exception requests, executive visibility, and customer-facing assurance positions. Third-party risk. Own the overall vendor risk program and risk-tiered assessment framework. Set minimum review standards, risk-tiering rules, approval and exception paths, escalation