Senior Manager, Client Experience & Risk Optimization (CERO)

Judi Health

Location: Charlotte, North Carolina, United States; Denver, Colorado, United States; New York, New York, United States, United States

Senior Manager, Client Experience & Risk Optimization at Judi Health in Charlotte, Denver, or New York **What you'll do** - Directly manage, coach, and develop the Audit, PG, and CERO Analysts - Lead intake, triage, prioritization, tracking, and resolution processes - Structure risk-based initiatives into project plans with defined scope and timelines - Coordinate cross-functional activities and manage escalations **What they're looking for** - Experience in team leadership and development - Strong operational governance and execution skills - Project and initiative management experience - Ability to foster a culture of accountability and continuous improvement **Details** - Location: Charlotte, North Carolina; Denver, Colorado; New York, New York (Hybrid) - Type: Not specified - Salary: null

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