Senior Member Services Specialist

Maven Clinic

Location: Remote, United States (Remote)

**Senior Member Services Specialist at Maven Clinic in Remote, United States** **What you'll do** - Handle complex member cases involving claims, appeals, and reimbursement - Own cases from first contact through resolution - Provide everyday support including appointment changes and login issues - Communicate with members by phone and in writing **What they're looking for** - Experience with claims, appeals, and reimbursement processes - Ability to handle sensitive member cases with empathy - Strong problem-solving and communication skills - Ability to work independently and manage time effectively **Details** - Location: Remote, United States - Type: Not specified - Salary: Not specified

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