Call Center Representative

Call Center Representative at New York Psychotherapy and Counseling Center in The Bronx, United States **What you'll do** - Answer inbound calls with professionalism and customer service - Follow up with calls to find resolutions and document messages - Assist with appointment scheduling and confirmation calls - Triage calls to determine if they need escalation or resolution **What they're looking for** - Must be fully Bilingual in English and Spanish - 1-2 years of Call Center Representative experience - Ability to work in a fast-paced environment - Maintain confidentiality and comply with HIPAA regulations **Details** - Location: The Bronx, United States - Type: Full-time - Salary: null

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